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Welcome to the support section of this website

Frequently Asked Questions

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Support Tickets

In order to streamline support requests, we have created the support ticket system. Use this to file a request when you didn't find your question answered in the FAQ.
» Create a support ticket
We strive to give a prompt response, but please note that ticket support is provided on a best-effort basis and there is no guarantee for timely response.

Bugs

Please submit your bugreports to the bugtracker, which you can access after you have logged in.
Before submitting a report, please make sure your bug is not yet listed, so to minimize time spent on handling of duplicates.
Please note: the Bugtracker is not a support system, meaning there is no guarantee for a timely response.
It is merely a system to provide structured feedback on problems found in the system. For direct support, please use the ticketsystem.

IRC Network

You can also use the eComStation IRC network to talk to people and get support 'live'.
More information on the eComStation IRC network

Newsgroups

There are several newsgroups you can access to request support with your eComStation related problems.
The general newsserver can be reached with any newsreader at: news.ecomstation.com
It can also be reached via the web: eComStation NewsPortal

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